Terms & Conditions

FINANCIAL TERMS
Net 30 day terms are extended to customers by our credit department. Credit application and tax certificate
are required. Deadperfect reserves the right to request prepayment for all delinquent accounts. Finance
charges of 1.5% will apply to all outstanding invoices over 30 days. Returned checks are subject to a $50.00
service charge and company open account status may be revoked. We accept Visa and MasterCard. All
invoices paid by credit card within 30 day term will not by charged fee. Any overdue invoices paid by credit card
will be charged a 3% processing fee.
RETURNS
All returns require prior authorization from Deadperfect’s customer service department. Deadperfect
reserves the right, after inspection, to assess a restocking fee of no more than 15%. All claims must be made
within 15 days of receipt. All items that are imprinted, embroidered, or otherwise customized
cannot be returned.
PRICING
Prices are subject to change without prior notice. Deadperfect is not responsible for product that has been
discontinued or out of stock. Deadperfect will do its best to minimize the effect of tariffs placed on goods
made in China and to delay any price changes to 60 days after tariffs are put into place.
Quotes are valid for 15 days.
CANCELLATIONS
All orders are considered final. Cancellations will be accepted only if merchandise has not been customized.
All cancellations must be written and sent via fax or email. Phone cancellations are not accepted on custom
orders.
ARTWORK
Color separated vector art should be submitted. Other forms of artwork may slow down production and incur
additional charges. Customer must supply us with information regarding logo size, location, colors, etc. If no
such instructions are provided, Deadperfect reserves the right to choose applicable sizes and colors. The
minimum artwork charge is $25.
Artwork may be emailed to our office at: custservice@deadperfectgolf.com
DEADPERFECT DISCLAIMER
All orders are subject to product availability. We are not liable for delays due to material shortages, customs,
shipping, or acts of God. Due to manufacturing tolerances, all dimensions have acceptable variations within
industry standards. Deadperfect cannot guarantee continuity of exact shade, color, size, weight, texture,
color fastness, or construction of finished goods.
OVER/UNDER RUNS
We reserve the right to ship 10% over or under runs and bill accordingly, on all custom goods unless indicated
otherwise. In case of under-runs of 5% or less, Deadperfect reserves the right not to print them.
CATALOG ENDORSEMENTS
Logos appearing on products in this catalog do not represent endorsement of our products. These imprints
are examples of our customizing capabilities only and are not for sale.
EMBROIDERY FILES
Embroidery files in Tajima format are accepted by email. Email all embroidery files to:
custservice@deadperfectgolf.com. If no embroidery file is available, we will require acceptable artwork
to digitize the logo, which will incur an additional setup charge. We will email you a swatch for approval prior
to production. No work will be done without written approval of the logo. Customer must supply us with
information regarding logo size, location and colors. If no such instructions are provided, the order will be held
until proper instructions are received.